Right at Home Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
It is a great and caring company to work for, only complaint I have is the lower wages.
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The community relies on us to be there for them during times of need.
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What do you like best about the leadership team?
They work with your schedule
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Always willing to listen and they are very understanding.
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They are family oriented and always supportive
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Awesome people and caring as well
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love taking care of people in the community
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What does the leadership team need to get better at?
Better communication within the company
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Working at getting better wages and scheduling the right caregiver to each client.
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Communication and customer service skills
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Pleasing the clients and making sure they have good aide
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What is the best part about your compensation package?
There aren't any Compensation reviews of Right at Home yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
Other companies pay better for the same job
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Increased pay rate would be great
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Put in a lot of hard work within the community
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Would like to be paid more
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Yes, Very little to no appreciation is ever shown
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What are some of the best things about your team?
Their ability and willingness to always help and do for others
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Caring hard working compassionate reliable
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Caring team and management within the company
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I work separate from a team
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They are nice people to work with
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What do your coworkers need to improve and how could you work together better?
Helping to fill in the gaps of someone having too many hours and the next person not having enough hours.
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My co workers that are not in office are great! The office staff is horrible and have a big turnover. No one good stays.
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They could be great, if more training was a available
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What is most positive about the culture and environment at your company?
Staff are almost always happy, Very friendly, and helpful
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Everything it is hard to pin point
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when you have caring clients
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They don't discriminate about race
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That I can work the amount of hours I want to work
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What needs to change to make the company culture better?
There aren't any Environment reviews of Right at Home yet.
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What did you like most about the interview process?
The way the staff tried to put me at ease
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It was relaxed and it was easy to communicate with eachother
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Simple and fast and started working immediately
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That I was very comfortable
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What would you improve about your company's interview process?
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What makes you most happy at work?
The ability to make my client happy and comfortable
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my clients and their familys
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Seeing my clients and my coworkers
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taking care of people within the community who need your help
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My clients makes me happy
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What's going wrong and how can it be improved?
I think the office needs to be retrained and evaluated. The owner seems to let the office staff run his company and doesn't care about the needs of the employees that go out in the field and work hard for the company
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Need to stop hiring people ,barely have work for the ones that's already
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What do you like best about your company?
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What would you most like to see improved at your company?
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