
There are too many who only stick to their job function, and don't want to use their expertise to contribute to other tasks, especially when it's a customer asking for help.
My manager is fine, but my director micro manages, and doesn't listen. My VP and above tend to blame the customer for their unhappiness when its our tech that isn't meeting their needs, or, our support model is flawed.
We are not focused on solving customer's business challenges. We push our agenda, without listening to their wants and needs. We can't even offer full end to end solutions today, yet we think new tech is going to solve that. It's still only a piece of the puzzle.
Sabre, historically, has always payed low. It wants to be a tech company, but with a travel company budget. Us legacy employee worked very hard to get to our current salaries, and now new employees come in with way less experience, and make now what took me 20 years to get to