Sabre Corporation Customer Support Department Employee Reviews

comfortable working for sabre for many years

Review from Customer Support Dept

Very tough since dealing will human and system at the same need a real patience. The key word is only patience.

Review from Customer Support Dept

Sabre is employee centric company, and all are very approachable & helpful.

Review from Customer Support Dept

Before the COVID-19 pandemic, our company was highly focused on employee benefits and career growth. There were numerous initiatives aimed at enhancing professional development and overall well-being. These included comprehensive training programs, various employee benefits, and clear pathways.

Review from Customer Support Dept

It allowed me to grow not only as a worker but also as a person. I developed a lot of skills, it helped me to get my financial goals that if I had worked for other company probably wouldn't be possible. Also allowed me to travel to some incredible places.

Review from Customer Support Dept

transparency is what I most appreciate

Review from Customer Support Dept

Can do better to make better work place

Review from Customer Support Dept

Sharing the information in the Town Halls

Review from Customer Support Dept

Trust staff ability. Always provide support when there is issue with customer dissatisfaction.

Review from Customer Support Dept

Leadership is doing well in terms of market requirement and stabilizing the company's position in the market strongly. Our BU's leadership is a well aligned with Sabre's values too!

Review from Customer Support Dept

Communication: Enhancing transparency and frequency of communication can help ensure everyone is aligned and informed about key decisions and changes. Decision-Making: Retain ex employees Feedback Mechanisms

Review from Customer Support Dept

communication and a clear interest in improving work environment

Review from Customer Support Dept

Caring more about people who's been defending the company and continuously delivering despite having teams decimated

Review from Customer Support Dept

Investing in existing products rather than new, unproven products full of bugs

Review from Customer Support Dept

listening to feedback from the team

Review from Customer Support Dept

To increate bonus/compensation to staff- to motivate staff performance

Review from Customer Support Dept

It is a mid-level but I am happy with current compensation what company is offering in spite of the financial situation. However, I am expecting to be better in next year.

Review from Customer Support Dept

Amount of PTO based on years with company

Review from Customer Support Dept

Our health coverage is good

Review from Customer Support Dept

Basic salary is good level.

Review from Customer Support Dept

no promotions have been evaluated on my role since 2020, there were some talks but no decision made or reposnse provided

Review from Customer Support Dept

Compensation is paid low & there is no recognition to the work I have done for the team. There should be perks & benefits provided to the employee. The hike given is very less for the work i have done for the team.

Review from Customer Support Dept

regarding our current salary standards. Given the recent market trends and rising inflation, it has become evident that our employees’ compensation may no longer be c

Review from Customer Support Dept

Call center people are treat very poorly and not part of the company

Review from Customer Support Dept

A pay raise. The average salary for someone with my responsibilities and experience level is significantly higher than my current salary.

Review from Customer Support Dept

Commitment, drive, results achieved, customer engagement and teamwork.

Review from Customer Support Dept

teamwork, availability, trust are the most detacable

Review from Customer Support Dept

Co ordination, team work, dedication to complete the task.

Review from Customer Support Dept

knowledge sharing in between the teams

Review from Customer Support Dept

independent and great team work

Review from Customer Support Dept

lose some ego, stop thinking they're better than L1

Review from Customer Support Dept

Most of my coworkers do not care about their duties, they are mediocre at best and management does not recognize this nor action accordingly

Review from Customer Support Dept

lack of enthusiasm from coworkers and team work

Review from Customer Support Dept

We should spend more time together sharing our lives and view on our daily tasks. We do not hold team meetings to plan the tasks ahead or talk about the things that could be done better. All decisions are made by the one with more seniority on the spot. Does not make sense to me at all.

Review from Customer Support Dept

The coworkers are under trained. It is not there fault.

Review from Customer Support Dept

We get results done, balancing very well other important aspects such as career growth, networking/team building. We also foster a safe environment of inclusiveness where all voices are heard. Best place to work for so many reasons, but the culture it's one of the main perks for sure.

Review from Customer Support Dept

intweraction, teamwork, different initiatives taht would capture different people

Review from Customer Support Dept

Teamwork. All team members support each other since working as customer support require us to support each other's and motivate when there are customer dissatisfaction issues.

Review from Customer Support Dept

All are very approachable and helpful

Review from Customer Support Dept

we have activities for the important dates of the year but in the past, 15- 10 year ago we have better activities and engagment

Review from Customer Support Dept

Foster Open Communication Promote Work-Life Balance Recognize and Reward Invest in Professional Development Encourage Team Building

Review from Customer Support Dept

less word and more facts. Listening more the customers....

Review from Customer Support Dept

A direct engagement from the team manager in such aspects.

Review from Customer Support Dept

Accountability and better quick decision making

Review from Customer Support Dept

Achieving results and collaborating with my team. Customer Satisfaction is a big driver too.

Review from Customer Support Dept

projects and personal development, organization in the team and review of processes, and clubs

Review from Customer Support Dept

To interact with the Customers

Review from Customer Support Dept

Teamwork, having a good colleague

Review from Customer Support Dept

i always prefer to work from office and I do come 5 days in a week. Office provides all the facilities, and it feels like You are actually working as it has Professional touch

Review from Customer Support Dept

Positive Work Environment, Engaging Workspaces,Flexible Work Arrangements,Health and Wellness Programs, Professional Development,Team Building Activities,Recognition and Rewards,Leadership and Management,Work-Life Balance. Manager fare decision

Review from Customer Support Dept

supervisor and management need to be on the same page and engaged

Review from Customer Support Dept

Work from office should not be mandatory though I understand the needs have changed but travel is a harrowing experience day to day and i can literally use that time to do something else.

Review from Customer Support Dept

Compensation provided by Sabre for the role is very less compared to the competitors in recent times and we have noticed many leaving company for this reason

Review from Customer Support Dept

-under staffed - tools with problems that are never fixed or implemented correctly - developers that they do not do a minimal beta testing. neither have a connection with the customers nor the support help desk. - requests to fix problems that are never implemented -disconnection from the reality

Review from Customer Support Dept