Sabre Corporation Claimed Company
Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. read more
Sabre has some great benefits, and the overall work/life balance is actually really great, internal processes and lack of ownership on individual teams makes it very difficult to be successful when you rely on their communication
What is most positive about the culture and environment at your company?
Our team and our team leaders
What are some of the best things about your team?
Team work, knowledge sharing, comradery
What does the leadership team need to get better at?
Understand what the customers are saying and listening to the feedback provided from Account managers from customers
What's going wrong and how can it be improved?
Most teams work in silos, some other teams are very unresponsive, which makes it difficult to support our customers accordingly
What's going wrong and how can it be improved?
Internally silo's makes it very difficult to achieve success at times, Customer Care in SHS is extremely difficult to work with and the back and forth for customer creates frustration
What does the leadership team need to get better at?
Understanding our clients need by engaging in conversations with the front line teams, understanding the customer priorities and needs. Listening and understanding the team members need and acting on their commitments to "address" issues.
Why do you feel undervalued and what would make you feel better about your compensation?
Cost of living has been rising over the past 3 years, yet our merit increases have been a fraction of this. We continue to receive more work, but our compensation remains the same, and actually less with inflation.
Other Employee Reviews for Sabre Corporation
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