SAIC Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
The five years has been fantastic, the CEO is to new to evaluate so I rated him average as such.
Review from Customer Support Dept
What do you like best about the leadership team?
They listen, and provide support. Excellent focus on making sure we are successful.
Review from Customer Support Dept
local leader ship are great
Review from Customer Support Dept
What does the leadership team need to get better at?
Although site supervisors do what they can and are usually for the employee the company ties their hands and doesn't allow them to reward employees who do their job.
Review from Customer Support Dept
What is the best part about your compensation package?
The vacation hours increase after 5 years
Review from Customer Support Dept
the pay is good for the area
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Work to income ratio is off. For a very specialized career field with tons of on the job learning, memorization, there is zero room for employee growth. Employees make less than packers at Amazon. Benefits are outrageous for cost.
Review from Customer Support Dept
No company matching for charity contributions is embarrassing. 401(K) matching has significantly decreased since beginning at SAIC.
Review from Customer Support Dept
What are some of the best things about your team?
Collaborative and communicative throughout the workweek.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Within our location the culture and communication is fantastic
Review from Customer Support Dept
When the company actually listens that employees are over worked. Which is rare
Review from Customer Support Dept
everyone is friendly and easy to deal with
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
They asked what about my capabilities. What I bring to the table, and my successes.
Review from Customer Support Dept
They need employees so bad if you have a pulse and can breathe you're usually good.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
I get to work and design.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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