ServiceTitan Inc. Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
I feel so valuable and love being part of company that is growing and so successful
Review from Customer Support Dept
What do you like best about the leadership team?
My direct managers and the immediate leadership members of my team take stock of how we are doing not only professionally, but on a personal level. They encourage candid feedback and work together with employees for solutions. Sincerely care about their reports.
Review from Customer Support Dept
Our leadership is the best!!!
Review from Customer Support Dept
They always have my back and willing to listen to my ideas.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of ServiceTitan Inc. yet.
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What is the best part about your compensation package?
The benefits feel almost endless and indicate that the company cares for their employees' overall well-being (likely because they recognize that happier, healthy employees are more engaged and successful workers).
Review from Customer Support Dept
I love that my employer pays my insurance so I don't have to worry about it and the plan is AMAZING!!! The rate for my family is SO REASONABLE!!!
Review from Customer Support Dept
The cost and the coverage
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of ServiceTitan Inc. yet.
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What are some of the best things about your team?
I am honored to work with the most supportive, adaptable, and successful team at ServiceTitan. Our team constantly tackles new tasks and responsibilities thrown our way, and maintain a level of excellence and success no matter the challenge.
Review from Customer Support Dept
My team is very open and friendly. We've become a family!
Review from Customer Support Dept
We all help each other and the mutual respect we all have for each other
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Cross-functional collaboration, culture of support and encouragement. Colleagues seem genuinely invested in each other's success!
Review from Customer Support Dept
Managers try to help you
Review from Customer Support Dept
Treated like I matter and love the positivity that my company has
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
Got to meet several people across the org to get a good feel for the culture and expectations on both an individual and company level.
Review from Customer Support Dept
Talked to me like a normal person. Very laid back
Review from Customer Support Dept
More like a conversation not an interview
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Knowing that I'm making a difference in not only the lives of our customers, but in the lives of my colleagues. Either by making processes more efficient, or tackling issues at their root to mitigate them and increase positive sentiment all around.
Review from Customer Support Dept
Seeing when my clients' light bulb comes on and they GET IT!
Review from Customer Support Dept
Helping customers understand the system and that moment that it all comes together.
Review from Customer Support Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of ServiceTitan Inc. yet.
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What do you like best about your company?
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What would you most like to see improved at your company?
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