Sevita CS Rep Employee Reviews
Briefly describe your overall experience at your company
Negative and positive some areas are fine but there needs to be changes
Review from Customer Support Dept
Review from Customer Support Dept
It is OK but at this time I am currently experiencing discrimination
Review from Customer Support Dept
pay better, do more things for clients, take in less profit and invest more in employees and clients
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Did not like anything about them.
Review from Customer Support Dept
They have Good customer service skills
Review from Customer Support Dept
What does the leadership team need to get better at?
Putting on effort. Acting professional with those they supervise. Training. Protecting the children
Review from Customer Support Dept
making sure the employees are taken care of financially and with better benefits.
Review from Customer Support Dept
Organizing the whole process of handling documents
Review from Customer Support Dept
How to delegate the staff
Review from Customer Support Dept
I think the leaders could do a better job at knowing the overall baseline pay. Mentor Network of Pensacola is the lowest paying network in Florida and it is struggling to keep up with staffing and adequate client well being due to its competition and competitive pay increases
Review from Customer Support Dept
What is the best part about your compensation package?
Need to go a little lower
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel it would be helpful if we as dedicated employees could get paid weekly and have some deductions that are not needed removed from paychecks. Tobacco surcharge is pointless
Review from Customer Support Dept
I don't need someone to "hold" my hand, as I've been told, I need someone who I can rely on to be honest and communicative. Pay is RIDICULOUS ?
Review from Customer Support Dept
No support. Little to no supervision. PD blames staff when she forgets to tell them about changes
Review from Customer Support Dept
we should be making a liveable wage. not having to get multiple jobs to make ends meet and make benefits better and cheaper
Review from Customer Support Dept
The pay is not worth the challenges we face on a daily basis
Review from Customer Support Dept
What are some of the best things about your team?
Most of my team is on the ball and strives to provide great service for our residents
Review from Customer Support Dept
They really care about the people we serve
Review from Customer Support Dept
The only thing good about my team is the other dsps I work with and the nurses.
Review from Customer Support Dept
We all work well with the individuals
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Treating the providers with respect!
Review from Customer Support Dept
A new more professional pd and team leads. Better training
Review from Customer Support Dept
actually hold meetings regularly as we used to
Review from Customer Support Dept
They need more money or some type of beneficial motivation
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
A clean safe place for clients
Review from Customer Support Dept
It’s always clean & set up nice for the different
Review from Customer Support Dept
Clients and foster parents. Therapy
Review from Customer Support Dept
Dsps in my house work together and stand behind each other.
Review from Customer Support Dept
What needs to change to make the company culture better?
They need to listen to us and pay us more! Communicate with us. We are the ones out in the homes and deal with alot of stuff, and to know you're treated like crap because you don't work in the office is crap
Review from Customer Support Dept
Find ways that employees can deal with the negative actions the individuals has shown and are very aware of their actions
Review from Customer Support Dept
We need to be able to evaluate our supervisor
Review from Customer Support Dept
Monetary increases, more client sufficient activities
Review from Customer Support Dept
What did you like most about the interview process?
Easy to understand and not hard to comply
Review from Customer Support Dept
He knew a lot about the company
Review from Customer Support Dept
the guy who interviewed me
Review from Customer Support Dept
The interviewer was nice and started out as a care giver.
Review from Customer Support Dept
The person that interview me knew how to interview
Review from Customer Support Dept
What would you improve about your company's interview process?
Try to higher on ones that are gonna stay longer than a week
Review from Customer Support Dept
What makes you most happy at work?
Being able to see and work with the client
Review from Customer Support Dept
What's going wrong and how can it be improved?
Not everyone on my team at my program pulls their weight and does cleaning
Review from Customer Support Dept
Things need to change in house and we as providers need to be heard! We need to be paid what we are worth and treated with dignity and respect from our supervisors!
Review from Customer Support Dept
pay needs to be better
Review from Customer Support Dept
Im underpaid for the duties my job entails. The individuals don't have consequences for their actions when they are able to understand what they are doing is wrong. I think it can be improved by talking with case managers and other team members to find a solution to behavioral situations
Review from Customer Support Dept
I love the individuals that I serve the managers are not doing what they are supposed to do as far a delegation
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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