SmartBug Media Operations Department Employee Reviews | Comparably
SmartBug Media Claimed Company
SmartBug Media is the full service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration, SmartBug combines sound strategies and technology with top talent to de-risk the future and set the course for continued success. SmartBug is a 2x HubSpot North America Partner of the Year, a Master Elite partner of Klaviyo, Google Premier Partner, and has secured hundreds of awards for excellence and client work. CEO & Founding Date SmartBug Media was founded in 2008, and its current CEO is Jen Spencer. Since its inception over a decade ago, SmartBug Media has grown to 200-plus employees. read more
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EMPLOYEE
PARTICIPANTS
176
TOTAL
RATINGS
5309

SmartBug Media Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

They are friendly, open, diverse, and positive

Review from Operations Dept

The transparency is incredible - they don't always share good news, but they tell us what we need to know to feel a part of the team!

Review from Operations Dept

Diversity and flexibility to meet work/life balance goals.

Review from Operations Dept

They are transparent, they make work fun everyday and they try to make changes to better the conpany

Review from Operations Dept

Always there to listen, very transparent about change, and always looking to improve.

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of SmartBug Media yet.
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What is the best part about your compensation package?

Compensation Reviews

I feel like there's good variety - none of our benefits are the best ever, but there's enough of them that I feel it's very well rounded!

Review from Operations Dept

training budget, in person events, monthly in real life budget, and paying for internet

Review from Operations Dept

Our flexible work system. From the day I started 2 years ago, SmartBug as a whole, my direct manager, and our executive leadership team respect me, my time, and my work-life balance and trust me to manage it to be happy, healthy, and resilient.

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I think salaries need to be adjusted especially with inflation.

Review from Operations Dept

More recognition outside of just the sales and account executives.

Review from Operations Dept

A better competitive analysis on jobs and pay. Being remote can't be a perk anymore. Everyone is doing it!

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

Everyone is so friendly, helpful and not competive.

Review from Operations Dept

Everyone is genuine and some of the smartest folks around!

Review from Operations Dept

We really vet the employees and every one I feel like is a new friend. They are always there to help you and overall kind.

Review from Operations Dept

Everyone is so willing to help

Review from Operations Dept

They are all so smart and productive. We really get things done.

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

More consistency in roles/abilities from project to project.

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Everyone is willing to jump and help

Review from Operations Dept

How transparent everyone is and works as a team to reach our collective goals!

Review from Operations Dept

Openness to different cultures and lifestyles

Review from Operations Dept

there are a lot of opportunities to connect with others in chats and the in person event is amazing. every meeting the first 5-10 minutes we catch up before the meeting starts which makes WFH nice

Review from Operations Dept

Everyone is willing to help and wants to see everyone succeed.

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of SmartBug Media yet.
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What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of SmartBug Media yet.
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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

Getting to interact with fun friendly people and helping customers

Review from Operations Dept

Sense of accomplishment and comraderie

Review from Operations Dept

Doing work for clients that appreciate our products.

Review from Operations Dept

Interacting with my coworkers and making their job easier

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of SmartBug Media yet.
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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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