Sonder Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
I like that there are no offices. My leaders are right there with me and I can turn to them wherever I need help. They are also able to give me real-time feedback, which will help me improve my performance right away
Review from Customer Support Dept
They communicate openly and respect each team member's drive and ability.
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
The best part about my benefit package is the generous paid time off we get, which is 2 weeks
Review from Customer Support Dept
Paid time off and the health insurance
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Sonder yet.
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What are some of the best things about your team?
The best thing about my team is that we all recognize that we are one team and working toward the same goal, so everyone is willing to help and jump in wherever needed
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
The fact that it's an open office. There are no separate offices, everyone is out on the floor together and talking to each other, bouncing ideas off of each other. Working together to make the day go by bearably and quickly
Review from Customer Support Dept
The easy-going atmosphere and commitment to our shared goal.
Review from Customer Support Dept
Everyone is so nice and genuinely cares about each other.
Review from Customer Support Dept
Our relaxed yet professional mantality
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
I liked that I got to interview with the people who were actually my managers. They got to know me and I got to know them to see if it was a good fit both ways.
Review from Customer Support Dept
I was interviewed by three different people in the company and it really makes you feel as though they are trying to find the best talent and you are more than just a number
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
My coworkers make me most happy. You might get yelled at by a customer, but everyone is there to make you feel better about it. And you always feel seen because someone is always paying attention to you
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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