SPS Commerce Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Ive had many opportunities and plan to keep growing my career here
Review from Operations Dept
After the acquisition I was afraid of a "hire & fire" mentality, but that is not the case!
Review from Operations Dept
What do you like best about the leadership team?
At high level share updates and results
Review from Operations Dept
Culture of transparency and authenticity
Review from Operations Dept
clear focus on business goals
Review from Operations Dept
Management is clear and open with communication.
Review from Operations Dept
Transparency, Authenticity, and Strategic Vision
Review from Operations Dept
What does the leadership team need to get better at?
respect and listen to staff; handle complaints; assess staff's remuneration, and so on
Review from Operations Dept
Processes. People need to know how do to their jobs and not dump all of the work on the people that do show up and work hard.
Review from Operations Dept
Listening and understanding that in this economy, adding ridiculous and pointless stipulations such as 40% of time needs to be in office without justification or substitution is cruel
Review from Operations Dept
Leadership MUST get better at listening. The recent changes with back to office with zero justification other than "collaboration" are being received as unempathetic toward the lower paid hourly employees during this horrendous economy. Do better.
Review from Operations Dept
Recognizing talent, providing clear goals to individual contributors
Review from Operations Dept
What is the best part about your compensation package?
Stock options and incentive plan
Review from Operations Dept
Compensation, Flexible Schedule, and Company Equity
Review from Operations Dept
Stock incentives and shared goal bonus
Review from Operations Dept
The flexible work environment is night and day difference from any of my previous roles and is a huge benefit to the role.
Review from Operations Dept
The ability to work remotely which makes for an excellent work-life balance.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
At least yearly compensation for inflation. Also room for increase based on results and effort.
Review from Operations Dept
not working on projects in long term and appropriate to the skills and strenghts, unexpected tasks and work, reactive handling, multiple roles. Better compensation, work life balance, other benefits.
Review from Operations Dept
I have fallen behind due to the high inflation and the adjustments of the compensation was only minimal and covers only a part of it.
Review from Operations Dept
Match market rate. Currently, pay is low.
Review from Operations Dept
Merges were dumped on our team creating another job. The Contract Management team has made my life incredibly hard by dumping things off and not being accountable. Until last year, the workload was not distributed at all and it was picked around. Sales reps are rude.
Review from Operations Dept
What are some of the best things about your team?
Experience, knowledge and willingnes to help/support
Review from Operations Dept
Smart and motivated, fun too
Review from Operations Dept
Competent, helpful, listening, loyal, understanding
Review from Operations Dept
Excellent team-players, always willing to help.
Review from Operations Dept
People are easy to contact and willing to partner across teams.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
some are good, but the majority is incapable, unmotivated, unorganized, unprofessional, inefficient
Review from Operations Dept
Not send inappropriate criteria to me on my personal phone and they need to respect boundaries and do their jobs. They also should be accountable and not pick around the work they don't want to take.
Review from Operations Dept
There is not a good way to rate this question. Overall, I would give my co-workers company wide a 7 or an 8. There are a lot of great people company wide. I had one co-worker the past year be rude and overstep many personal and professional boundaries and I felt completely invaded.
Review from Operations Dept
we hire lower expirience people because smart people are expensive. I spend so much time fixing other peoples mistakes.
Review from Operations Dept
What is most positive about the culture and environment at your company?
Combining working remotely and at the office. Tryst that i do my work.
Review from Operations Dept
Strategy drives everything we do
Review from Operations Dept
Being able to work efficiently even from remote locations
Review from Operations Dept
Quick, helpful responses from everyone I got in contact with.
Review from Operations Dept
I am able to work remote.
Review from Operations Dept
What needs to change to make the company culture better?
nobody, including (middle)management seems to care about financial results, efficiency, tooling used to achieve our goals
Review from Operations Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Helping our customers achieving their goals, in guidance of the goals of SPS
Review from Operations Dept
The work is engaging and theres always something new to do
Review from Operations Dept
To perform tasks that increase the company's success and at the same time utilize my strengths and interests.
Review from Operations Dept
Being challenged to solve issues on a level that I can handle.
Review from Operations Dept
Good team and new issues to solve every day.
Review from Operations Dept
What's going wrong and how can it be improved?
see above, it's all about the same
Review from Operations Dept
People need to know their roles and be responsible for doing them instead of passing off work to people who are accountable.
Review from Operations Dept
I'm neither excited or anxious about going to work
Review from Operations Dept
I do not like going to the office. It costs me money in parking, child care, lunch, my mental health, being away from my home... If you're going to force us to be in person, start subsidizing and stop preaching about "journey to $1B". Such a slap in the face.
Review from Operations Dept
most of time is spent fixing issues created by inexperience vs actually providing value towards job responsibilities
Review from Operations Dept
What do you like best about your company?
There aren't any Outlook reviews of SPS Commerce yet.
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What would you most like to see improved at your company?
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