Stericycle Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Neutral experience started off great until this year now things are going down hill fast
Review from Customer Support Dept
What do you like best about the leadership team?
They are friendly and bright - but do not have the knowledge a manager should have
Review from Customer Support Dept
They're too occupied over trivial things unrelated to the actual work, so you can get away with a lot.
Review from Customer Support Dept
What does the leadership team need to get better at?
Actually get feedback from entry level employees
Review from Customer Support Dept
Manager, pay, everything, training, making sure to actually care about employers
Review from Customer Support Dept
NO COMMUNICATION it is one way one day then another way next day. Left hand does not know what right hand is doing
Review from Customer Support Dept
BETTER COMMUNICATION. A supervisor takes off more days and has not been there six months. Does not let his team know he is gone you have no one to contact no way to get an answer and no one knows what the left hand is doing
Review from Customer Support Dept
What is the best part about your compensation package?
The health insurance is very quality for the price you're paying.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Worked here for 2 years and have not received a raise, and am a top performer. Crazy workload! I do not want to work my butt off and not be paid. Others who started with me got a raise from a different manager a year ago, and I never did
Review from Customer Support Dept
They pile too much work on one person
Review from Customer Support Dept
told everyone starts at same amt for hourly wage found out men were getting more with less experience/schooling
Review from Customer Support Dept
I was told starting across the board was one number but then a month later someone with no experience was paid more per hour and was a male. I asked my supervisor and was told it was just changed company wide yet no email nothing. Others have seen this happen also. THERE IS NO COMMUNICATION
Review from Customer Support Dept
What are some of the best things about your team?
We all help each other out and are one team one goal!
Review from Customer Support Dept
Being able to work independently
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Everyone is so lonesome. There's no unity here.
Review from Customer Support Dept
some need to take showers brush teeth (UGGH) when boyfriend/girlfriend are working same shift and there is favoritism something needs to be fixed
Review from Customer Support Dept
My supervisor is LAX to say the least you ask a question and he has no idea you ask about your monthly one on ones that have not happened in six months and he tells you he is too busy yet if you were a man he will sit with you promote you and push you forward. He has been there less than one year
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
We are all upbeat and happy - and can make each other smile in the busiest - hardest times!
Review from Customer Support Dept
we are able to ask one another questions. We help one another out
Review from Customer Support Dept
What needs to change to make the company culture better?
We need to start genuinely caring about our employees.
Review from Customer Support Dept
What did you like most about the interview process?
They were honest about the work
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
My breaks and lunch time
Review from Customer Support Dept
making money vacation time and when overtime offered
Review from Customer Support Dept
my shift coworkers are great. We communicate we get the work done we love our job
Review from Customer Support Dept
What's going wrong and how can it be improved?
The Houston market is really suffering,new management is not helpful .
Review from Customer Support Dept
There are so many issues, and no one is resolving them. We have meeting after meeting as to how we can work on the issues we are experiencing, and no one is taking us people lower on the ladder seriously.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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