I am happy with the new Case Management team I am on. I was not happy with the original team that I was placed on but now that I am on a new team my job is so much more enjoyable.
What makes you most happy at work?
Helping our customers turn their view of our company around and making them feel valuable.
What is most positive about the culture and environment at your company?
It is a great place to advance your career and I love the fact that Sunrun covers our education!
What do your coworkers need to improve and how could you work together better?
We all need to be on the same page when it comes to responding to our customers in a timely manner and being accountable.
What do you like best about the leadership team?
I really like the personal attention that they give. They always take time to praise us when we are acknowledged by a customer and they make us feel valued.
Why do you feel undervalued and what would make you feel better about your compensation?
As a case manager we are responsible for handling every issue within Sunrun. We are taking escalation calls, reaching out to all the other departments, following up with customers and it is a very difficult position.
Other Employee Reviews for Sunrun
×