Can't in 300 letters. Way too much to say. Needs improvement, feels like we are taking steps backwards not forwards. Don't get me wrong, I love this company, I love our leaders, I love our product, I love our customers - but as a veteran of our company, I'm becoming less happy and more concerned.
Why do you feel undervalued and what would make you feel better about your compensation?
I am making about 60% what I made in previous years. They cut our pay, raised prices, gave a harder product to sell providing LESS value to customer, and expect us to just push it down customers throats.
What is most positive about the culture and environment at your company?
I do feel like they care, about us employees, but I truthfully do not feel the same about the customers we sell. It seems no other employees care about our customers remotely as much as we are supposed to in Sales.
What does the leadership team need to get better at?
Turn over is RIDICULOUS. The death of anything great Sunrun is doing is when they normalized outsourcing workers. As someone who has been here a long time (outlasted 95% of the folks I have worked with since inception), I can't help but wonder if they have a better life working away from Sunrun.
What do your coworkers need to improve and how could you work together better?
I know them a few months, then they quit. Turn over is off the charts. I may be next if things don't change. Do you know how exhausting it can be to help retrain co-workers over and over? I try to help my manager, but at a certain point the executives need to realize this is not sustainable.
What makes you most happy at work?
I do love what we offer people, and the opportunity to work for a unicorn of a company. I just think we need to get back to saving customers some actual money instead of just telling them "future this future that", how do we even know anything we are telling them is true if they get minimal day 1 b
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