I enjoy working for Sunrun very much. I tell everyone it is a great company and the best to work for
Briefly describe your overall experience at your company
I feel like things were going great but when things break we cannot trust that they will be fixed or that you will be supported until things get so bad that they cant be ignored.
What is the best part about your compensation package?
Its affordable to support my family
What is most positive about the culture and environment at your company?
Sunrun really try's to do better
What do you like best about the leadership team?
My responsibilities are clearly stated
What do you like best about the leadership team?
transparency they have with improvements
What makes you most happy at work?
working from home makes the work life balance much easier
What is the best part about your compensation package?
FTO but I had a terrible experience with leave company broadspire and it negates any satisfaction over perks
What are some of the best things about your team?
My team is filled with a mix of experience and a melting pot of ideas to execute on
What is most positive about the culture and environment at your company?
The company is supportive of the customer. This helps me speak positive of the company when engaging customers
What makes you most happy at work?
When processes work and I am able to resolve Costco members issues efficiently and quickly. I am most happy when I leave customer happy
What do you like best about the leadership team?
Transparency and communications. They expend a lot of time and energy to get the message to the employees where are we going and how do we get there
What is most positive about the culture and environment at your company?
Its the only company that I have worked for that cares. I am treated as if I work for a small company where we are treated like people and not employees
What do your coworkers need to improve and how could you work together better?
as a escalation expert it is hard to get responses from other teams and departments with out adding a manager. Really enjoy interacting with my team and those that are interested in improvement
What do your coworkers need to improve and how could you work together better?
Our team is held to standards that others are not. My efficiency and motivation is eroded when I put in request for things and my manager tells me to just do it myself. It is very defeating when other departments are allowed to ignore forms of communication.
What's going wrong and how can it be improved?
My manager states to bring things to them but when you do it is very dismissive and a comparison is made to when they were in the roll and how much harder it was at that time. I can not point out the flaw in the logic as when she was in my roll the success of the team was in question
Other Employee Reviews for Sunrun
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