Was very happy two years ago. Jordan seemed to not value inside sales and our work. Been downhill since then.
What makes you most happy at work?
Knowing I did well. Thankyou
What is most positive about the culture and environment at your company?
We will do our best to take care of the clients.
What are some of the best things about your team?
willing to help and work to the best outcome in spite of obstacles. Even when the obstacles are made by Sunrun.
Why do you feel undervalued and what would make you feel better about your compensation?
We had a pay cut this year, and raised our prices when our competitors didn't. Also standards were raised in the same 3 month time span.
What does the leadership team need to get better at?
Taking care of customer issues when they happen, and standard procedures for common issues, like permitting of HOAs. Fells like we have been heading to a "vivant" style of churn and burn model of service.
Other Employee Reviews for Sunrun
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