Not confident enough to refer other employees, and not confident enough to ad a system to my own houses.
What is most positive about the culture and environment at your company?
We are always focused on positivity.
What's going wrong and how can it be improved?
Do what we say we are going to do. Do the job right the first time.
What are some of the best things about your team?
Some people really care, but there is not enough consistency and unfortunately to many members do not follow through with customers.
What does the leadership team need to get better at?
Put to action taking care of service issues. I do not feel like we are able to service customers like we are instructed to sale our service.
Why do you feel undervalued and what would make you feel better about your compensation?
Too much time is taken on helping customers post sale because our customer service is not taking care of them in timely manners and sometimes not even on their first request.
Other Employee Reviews for Sunrun
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