The Home Depot CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Excellent everything. Very happy to be a part of this company
Review from Customer Support Dept
If I wanted to work retail this wouldn't be a bad place to work
Review from Customer Support Dept
Overall, a good place to work and make an honest living. Wish the pay was a little better.
Review from Customer Support Dept
Ten years. Managers are evil and treat employees badly. They do not care Bout employee.
Review from Customer Support Dept
What do you like best about the leadership team?
They are really family oriented.
Review from Customer Support Dept
Everyone is great!! Best company to work for
Review from Customer Support Dept
Communications at all levels and departmen ts.
Review from Customer Support Dept
Local level supes, area supervisors, are willing to listen and help you achieve goals. OMs are friendly and usually present in the warehouses
Review from Customer Support Dept
the way they interact with everyone
Review from Customer Support Dept
What does the leadership team need to get better at?
They need to get a clue on some of the store issues and stop cutting corners to make an extra dollar.
Review from Customer Support Dept
Pay employee a more. Hire more staff.
Review from Customer Support Dept
needs more comunication with employees
Review from Customer Support Dept
They need to treat their employees as well as they say they will at orientation.
Review from Customer Support Dept
doing right and caring about the workers.
Review from Customer Support Dept
What is the best part about your compensation package?
Part time associates receive benefits
Review from Customer Support Dept
Easily accessible health care and low medication costs
Review from Customer Support Dept
vacation and sick days that we get
Review from Customer Support Dept
the benifits health and dental
Review from Customer Support Dept
401k with company match after you've been there long enough. Also 15%off home depot stock, personal time and vacation time for part time employees.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
401k is fee based, timeoff is minimal, value of stock does not begin to make up the difference. Managers are jerks. women are treated as lesser. no one to advise on benefits which are overpriced.
Review from Customer Support Dept
New employees are being hired at the same hourly rate as long time employees.
Review from Customer Support Dept
More pay and employees. Stock options.
Review from Customer Support Dept
at least they pay 12 but its a lot of work for $12
Review from Customer Support Dept
I do feel we should all start at $15 per hour. I also think we should get an employee discount.
Review from Customer Support Dept
What are some of the best things about your team?
They are friendly and really care about you and who you are.
Review from Customer Support Dept
They’re very friendly and
Review from Customer Support Dept
I like most of them
Review from Customer Support Dept
Everyone gets along and makes for a good working environment.
Review from Customer Support Dept
the way we all work together
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
get a different ceo, the one who visited was a bopping jackass. we could have saved his plane fair and done something with the money
Review from Customer Support Dept
More employees are needed understaffed skeleton crews
Review from Customer Support Dept
They are often unmotivated, and under-productive. More seasoned and motivated employees usually carry 90% of the weight.
Review from Customer Support Dept
They do not care because they know that management does not care. I finally gave up and gave in and no longer care.
Review from Customer Support Dept
The company is a joke. No one wants to help someone in a neighboring department.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Going home after a day of being abused by self entitled customers.
Review from Customer Support Dept
They always looking to make sure each section of the store is covered.
Review from Customer Support Dept
Investing in their people always
Review from Customer Support Dept
It is very customer driven so one needs be customer aware at all times.
Review from Customer Support Dept
Everyone is friendly and helpful. We all want to see each other succeed
Review from Customer Support Dept
What needs to change to make the company culture better?
Treat the employees better. Don’t act like they are replaceable. Some of the associates are a huge asset to your company. SHOW THEM THAT.
Review from Customer Support Dept
lower management needs to work with their subordinates better.
Review from Customer Support Dept
A couple assistant manager's attitudes and approaches to conversations
Review from Customer Support Dept
still and always truthful and accurate communication
Review from Customer Support Dept
Surprise walks so management can't put on a show. Listen to those on the floor not in the office . If you see a worker who is typically in a good mood smiling and great with customers don't write them up for having a bad day talk to them find out what's going on
Review from Customer Support Dept
What did you like most about the interview process?
They wanted to know my overall goal and was interested in my hobbies
Review from Customer Support Dept
Hiring process is too long
Review from Customer Support Dept
Wasn't too long or invasive.
Review from Customer Support Dept
One on one with a manager, usually an area supervisor, who answers questions too
Review from Customer Support Dept
Inciteful questions on how I would react in certain situations.
Review from Customer Support Dept
What would you improve about your company's interview process?
Tell the truth straight up.
Review from Customer Support Dept
Don’t hire anyone with a pulse. Hire quality people
Review from Customer Support Dept
when offering a position being truthful about the job you will be doing and making sure the person describing the job has knowledge of the actual work involved
Review from Customer Support Dept
What makes you most happy at work?
Knowing i learn something new everyday
Review from Customer Support Dept
Customer interaction and providing service
Review from Customer Support Dept
No problems from customers who come in in a bad mood.
Review from Customer Support Dept
Knowing that no matter where I go in the building I'm going to be helpful and productive
Review from Customer Support Dept
interacting with my coworkers everyday
Review from Customer Support Dept
What's going wrong and how can it be improved?
trump affiliation is a big issue; people are beginning to accuse him for failures in economy, company is not forward thinking on it technology and it shows in the sloppiness of the stores. clean up our act and get a new ceo under the age of 80 for god sakes
Review from Customer Support Dept
Its not so much the company its just not what I want to be doing.
Review from Customer Support Dept
I want people to do their job and management to get on them when they don’t. They fire some lazy people but
Review from Customer Support Dept
management does not listen, and customers get away with verbally harassing associates. these are just a few reasons why I am dissatisfied at work
Review from Customer Support Dept
I wish I had more say in who exactly I work with,
Review from Customer Support Dept
What do you like best about your company?
Being empowered to help the customer.
Review from Customer Support Dept
Their suppose of our military.
Review from Customer Support Dept
What would you most like to see improved at your company?
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