The Oncology Institute Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
What do you like best about the leadership team?
My leader Kiran cares about the employees and their mental health. he very understanding and helpful. i am glad he is part of our team.
Review from Operations Dept
What I like best is that they're genuinely trying to change processes for the better. They obtain employees feedback and give educated and open responses.
Review from Operations Dept
Their efforts to grow the company
Review from Operations Dept
The leadership is always looking for ways to for us to grow as a company, as a team and as individuals. I am fortunate that I work very close with the executive team and witness their overall drive and commitment.
Review from Operations Dept
We have meetings to obtain their teams goals and plans. We are very well coordinated as a team and function well as a unit
Review from Operations Dept
What does the leadership team need to get better at?
Step up and give me an annual raise. You have me as Front Office but in reality I am front and back office, authorization department, scheduling assist doctors with examinations, handle all ordering. Also do dictation and so much more.
Review from Operations Dept
Better overall all company organization and inter communication. change and progress on new IT,EHR, and other systems
Review from Operations Dept
1. Providing guidance as to what our teams current goals and how to progress 2. organizing and structuring our team/organization in a way people know how to move up or what would be expected of them 3. be more willing to open and hear concerns and fix them on a large scale
Review from Operations Dept
Being transparent and appreciative- we keep getting more work without appreciation or acknowledgement that it's hard to maintain. Develop their leaders so they know how to lead, not just from a top down manner.
Review from Operations Dept
Managing their talent in employee. Delegating appropriately. Distributing the work load appropriately
Review from Operations Dept
What is the best part about your compensation package?
I am glad we have pet insurance
Review from Operations Dept
So far, my pets receiving insurance, my benefits, and discounted gym passes.
Review from Operations Dept
Healthcare benefits and the opportunity to use the service for workout classes.
Review from Operations Dept
I like the option rates and options
Review from Operations Dept
Everything but the medical coverage.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Firstly, I do enjoy working at TOI. The patients and co-workers are amazing. My personal compensation has always been an issue because I did take a significant pay cut when taking this position. My length of experience, I feel, would have afforded me a better hourly wage.
Review from Operations Dept
Overworked due to unsufficient and inadequate help.
Review from Operations Dept
The average healthcare operations manager salary in my local area pays an average of $115,000 per year and up to $150,000 per year for managing one office and not multiple offices as TOI does . A substantial raise ( not 3%), more retirement matching would make me feel better.
Review from Operations Dept
I feel like my total experience here at TOI is not valued and paid fairly as in my base salary not my promotions and pay increases. I would like an evaluation of what other position are similar to mine at other companies and what they are paying
Review from Operations Dept
I do more work than I feel I get paid for, and feel a competitive increase would even it out.
Review from Operations Dept
What are some of the best things about your team?
we are not a team we are family, we help each other out and work together
Review from Operations Dept
They are understanding, we care about each other, they genuinely believe there is no I in team and they strive daily to support one another and patients.
Review from Operations Dept
We all work well together. While there is some conflict, it usually gets resolved well.
Review from Operations Dept
The doctors do care and want to have the best outcome for patients. Peers are supportive. Director is supportive, available and actively involved in day to operations, challenges and solutions.
Review from Operations Dept
My team is dedicated to produce the best outcome for their staff and our patients, They go the extra mile to ensure everyone is take care. My team believes in " Better Together: as they often help each other with problem solving and coverage despite being in different parts of the State.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Our two therapists are amazing and give 100% of themselves. The third teammate is not reliable and has no drive.
Review from Operations Dept
What is most positive about the culture and environment at your company?
i could only speak on UM department, very welcoming department and environment
Review from Operations Dept
I am heard and my voice/opinion matters. My management team takes the time to value my input and we have a great time even during stressful days.
Review from Operations Dept
They seem to truly care about their team.
Review from Operations Dept
Here at our facility are patient's do come first and we go above and beyond to make sure they know that.
Review from Operations Dept
I feel our company culture supports both team and individual efforts in our day to day operations
Review from Operations Dept
What needs to change to make the company culture better?
Put effort into keeping meaningfully valuable employees, it's NOT true that everyone is replaceable - valuable people leave unfillable holes. Kindness & empathy should be requisite in new-hires, especially leaders. ALL management should be motivated by helping people rather than making more money.
Review from Operations Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
My coworkers and being able to help patients
Review from Operations Dept
My team, coworkers, and fun Fridays (we all bring food) :)
Review from Operations Dept
Being able to help our patients. I want to see them improve and recover. Oncology does not usually indicate recovery in it's prognosis, but I believe that with extending the love of God and hope to their situation can help improve it.
Review from Operations Dept
Solving/ assisting any issues for a patient in their care while under the care of TOI, or simply showing compassion towards the patient and their family/loved ones.
Review from Operations Dept
Teamwork- the overall desire to help change a process that might not be working to help keep a positive culture and experience for out patients.
Review from Operations Dept
What's going wrong and how can it be improved?
We received multiple complaints about TOI office's not answering their phones unable to get through. I wish someboby would really fix that. It is embar
Review from Operations Dept
I'm exhausted and not getting enough resources or appreciation for the work I'm doing. It seems as though the focus is only on programs that generate revenue.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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