
Show proper care and not just acting on the surface like you care.
Not sure if there is a best part but people are not fairly rewarded.
Small teams work extremely well. However management tend to setup team without proper knowledge.
No accountability. No customer care / focused. Even when customer escalate, no one to deal with properly. Often over charge customer by padding hours.
Have better accountability. Treat everyone with sincerity and dignity. Not be short sighted and ignore people when they leave. Things will come around to bite them.