Thomson Reuters – Hard working, engaged, and everyone cares about the customer. | Comparably

Thomson Reuters – Hard working, engaged, and everyone cares about the customer.

Thomson Reuters Claimed Company
Thomson Reuters is a leading provider of business information services. Their products include highly specialized information-enabled software and tools for legal, tax, accounting, and compliance professionals combined with the world's most global news service. read more
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Hard working, engaged, and everyone cares about the customer.

What does the leadership team need to get better at?

Sales channel needs to value people & provide lines of communication if territories & opportunities are not equal. The current environment picks winners & losers as managers try to jockey or defend performance. Sadly the customers suffer from turnover and outcomes driven by short term thinking.

What needs to change to make the company culture better?

Sales needs to line up with customer first and long term thinking, so our #1 priority is taking care of the customer. There is too much competition for short sided thinking to rule the day. Some of the top performing people in the company I wouldn't buy from, so that says a lot.

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