TranscribeMe Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
I like that there is a lot of communication.
Review from Customer Support Dept
Always available and very supportive. Best I've ever experienced.
Review from Customer Support Dept
Always on hand to answer questions and provide feedback in a way that contributes to future opportunities.
Review from Customer Support Dept
Amazing communication and always super supportive!
Review from Customer Support Dept
They are always there to assist, answer questions, and make innovative changes.
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
TM transcriptionist like me have no benefits. But what we do have is a fun, interesting way to earn some extra money and be a part of a supportive team. We work whenever we want with no penalty if we do not work every day. Freedom.
Review from Customer Support Dept
Freelance contractor. No compensation package opportunities.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I am an independent contractor, so I do not receive benefits. I receive pay in a timely manner for the work that I have done.
Review from Customer Support Dept
I wish there was an hourly base pay to go along with the audio hour pay rate. It would give more incentive to do more work and get more done faster.
Review from Customer Support Dept
What are some of the best things about your team?
Super friendly. I have learned so much.
Review from Customer Support Dept
We interact through Yammer, a social media platform. Everyone is supportive and happy to help.
Review from Customer Support Dept
They have the ability to remember each customer's needs and transcription requirements. Always on hand to help answer questions in a timely manner.
Review from Customer Support Dept
We're all on a network and everyone is amazingly supportive. It's a team who helps each other out constantly with research and answering style questions. There's never been a sense of competition, always teamwork.
Review from Customer Support Dept
We all uplift one another, regardless if it's about transcription or just general life stuff. We help out by providing what research information we have so that others may be able to easily find it for the next batch of files, if needed.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
They sometimes have games with prizes. They also have production bonuses. And weekly prizes for top performers. They have super nice people that are very helpful if you have a question or a problem.
Review from Customer Support Dept
I work from home and interact through Yammer, a social media platform with people from around the world. It is an amazing experience.
Review from Customer Support Dept
With the COVID restructuring to work in remote environments, TranscribeMe is ten steps ahead. They promote growth within teams and encourage you to grow within the company and apply for other teams within the company.
Review from Customer Support Dept
how everyone helps each other out
Review from Customer Support Dept
This is the most diverse company I've ever worked for with people participating from all over the world.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of TranscribeMe yet.
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What did you like most about the interview process?
It’s not a formal interview. You download the transcription guides and take tests. You’re hired based on transcription ski
Review from Customer Support Dept
It is done online and through testing. Matter-of-fact and without prejudice.
Review from Customer Support Dept
The process was fairly simple. Testing and guidelines were required to demonstrate my skill set.
Review from Customer Support Dept
I appreciate that the initial hiring test was difficult. It prepared me and got me up to standards.
Review from Customer Support Dept
It was challenging and exciting testing and becoming part of the different teams.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Listening to the transcriptions. They’re interestin
Review from Customer Support Dept
Learning something new every day through the transcriptions that I research to interacting with coworkers.
Review from Customer Support Dept
The ability to work hours on my own schedule.
Review from Customer Support Dept
flexibility of scheduling. fairly steady workflow
Review from Customer Support Dept
I love being able to do my work from anywhere and fit it into my own personal schedule.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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