UberEATS Operations Department Employee Reviews
Briefly describe your overall experience at your company
It's been ok but as I mentioned before..we need to be paid adequately
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What do you like best about the leadership team?
they really consider the softer, non-financial elements of work
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The respect and loyelty of others.
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In any situation they respond fast to make sure the situation is handled properly.
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They are trying to make things better
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As a driver partner I don’t necessarily interact with specific individuals in the company, however I do occasionally interact either over phone/in app with customer service. Overall, they have been helpful in either directly answering my inq
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What does the leadership team need to get better at?
There aren't any Leadership reviews of UberEATS yet.
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What is the best part about your compensation package?
the equity grants renew each year and vest monthly
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Getting paid is always fun.
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Generally, the fares offered per mileage and time on top of the pickup and drop off fees are reasonable; even on a quick delivery not during peak hours you can expect to make around $5.00 per delivery overall. Most I’ve made in a single day
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Why do you feel undervalued and what would make you feel better about your compensation?
i just see it as a gig, don't take this job too seriously
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I enjoy working with UberEats sometimes, but there are a few concerns that should be considered. We only get fare from pick-up to customer which is sometimes kind of far. If close..0k. Other issue is being sent a request that is nowhere in your zone. This actually costs us instead of getting ahead
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Because sometimes it might take long to receive the food and the passenger is almost at walking distance, so there is hardly any profit and time definitely wasted!!!!
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Not paid based on professionalism, but rather miles and times it takes to get from place A to place B.
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More knowledge of where thy are sending me to deliver before I accept the pickups
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What are some of the best things about your team?
they communicate clearly when i have an issue.
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That there are Uber drivers everywhere and are glad to assist in any situation
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Don't have a team, unfortunately
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My team is not really existent, again, as an independent driver contractor. However most participating restaurant employees are helpful/courteous and have a generally good understanding of the full process for fielding order/dispatching for driver/preparing and providing food upon arrival.
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What do your coworkers need to improve and how could you work together better?
I really don't interact with them that much
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What is most positive about the culture and environment at your company?
The vibes are good. The energy in the office is a happy one. We spend time with each other often
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The minority of all cultures.
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I am my own boss and my vehicles environment is always positive
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free to do what you want and work when you want
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Get to know different types of people and hopefully make them happy.
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What needs to change to make the company culture better?
Uber needs to change there dicrimination veiws.
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Pay the drivers fairly for those long distance deliveries and get a better more trained driver support team. 90% of the time it is useless to contact them. They always refer to escallated dept. And it sounds like they are reading a script and unprepared for questions
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What did you like most about the interview process?
it takes a while to get through. sometimes months
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There wasn't really an interview process. Just a background check and document submission
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When they do the background check to make sure that you are qualified to get hired
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All you had to do was send in different snapshots of required information and have a background check done
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I really didn't interview - they hire anyone with a vehicle
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What would you improve about your company's interview process?
There aren't any Interviews reviews of UberEATS yet.
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What makes you most happy at work?
Musical tunes and fuel efficient sy
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Interacting with customers and being on my own work schedule
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Getting out and driving around and seeing new surroundings
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meeting the variety of people in a short time
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Chance to bring satisfaction to customers
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What's going wrong and how can it be improved?
I just need a real job and this is good for now
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What do you like best about your company?
They respond fast when you need them
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What would you most like to see improved at your company?
How they pay our wages
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