C-
64/100
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UPS Outlook Employee Reviews
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Positive
Constructive
What makes you most happy at work?
seeing my coworkers at work
People contact.and honest days work
The people make me happy
Hearing “unload down!”. That and the sense of accomplishment I get when I finish work
Getting my daily task done effectively.
Helping customers with their needs
Hours when off to enjoy rest of day
The people i work with
To see a happy customer ecspecially for the important packages
Shipping parcels and sorting mail
Review from Sales Dept
Work without customers distracting you from your work
When i get a paycheck on friday
Driving the truck, talking to people
The pay and benefits .
Review from Operations Dept
My coworkers Make me happy
Finally going home at night. Working stupid hours for no reason
there are some good people there
Review from Operations Dept
Working at a friendly place
That I work for a big company that cares about there workers
Working inside the truck building the walls from the start
What's going wrong and how can it be improved?
Leadership is out of touch with what made UPS great prior to their arrival. Start reemphasizing customer service and keeping your labor force happy and forward looking to the future.
Customer service seems to have gone down. We used to. Pride ourselves on being standalone different from the other delivery companies. Now we just seem to be on the same level as all the rest.
We used to have the best service, now not so much.
The "service" needs to be brought back to UPS. We need more customers and more volume
New CEO, then better trained to management team then to employee
Review from Operations Dept
Our new CEO is terrible. Only acts within best interest of investors not workers.
Go back to basics of operations excellence and putting solving customer needs first. Go back to promoting from within for top leaders.
Care more about the customer and employee not the shareholder.
Review from Engineering Dept
profits have been prioritized over service
Review from Customer Support Dept
I repeat: employ competent management, fill the open positions and give associates a reason to WANT to WORK there!
Review from Marketing Dept
Too many competitors that customers dont really provide input
The pwople running the company, lower level management is grossly under paid and treated like crap. Pay them what they deserve.
New leadership focused on people not robots
Leadership is focussed on short term wins
Management needs to be Teamsters as well so that everyone is on the same page
Let the employees do their job and get off their back
We have lost A LOT of customers and are now being laid off
UPS needs to do better at honoring contracts
Company does not treat its employees with respect. Respect your staff
Don’t hire anyone who is interested, screening is always go
What do you like best about your company?
We're a household name, for now. If we can keep service at the front of our minds, we'll remain relevant and successful.
I enjoy the fast-paced environment.
Review from Operations Dept
Fast pace and willing to advance
Review from Operations Dept
Listening to podcasts at work.
Review from Operations Dept
The work ethic everyone has day in and day out.
Review from Operations Dept
The work out I get. And the medical health care.
Review from Operations Dept
The staff. Mainly the on site manager
We are well known and respected.
Review from Operations Dept
What would you most like to see improved at your company?
opportunities for growth within management
Review from Operations Dept
Radios. They are broke and falling apart. I break jams and its unsafe because only half of them are clear to watchtower
Review from Operations Dept
Wages for package handlers should improve substantially.
Review from Operations Dept
That they would give a recognition like they did 10 years ago.
Raise wages. Less favoritism
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