UPS Leadership Employee Reviews | Comparably
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UPS has become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. read more
EMPLOYEE
PARTICIPANTS
7960
TOTAL
RATINGS
67840
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UPS Leadership Employee Reviews

What do you like best about the leadership team?

They listen most of the time

Team focused and ready to help

Open door policy to speak

Always on the move never deal moment

They are Nice to work for

I like them as people, but sometime the comunincation could be more friendly and constructive. The manager is great.

Once in awhile they actually listen. Most of the time not

Everyone cares about perfection always

Always willing to pitch in

They all are great to work with and will get on the floor and help us at any time needed!

The communication they have among them

They are hands on with the training

They try to do a good job

Opportunities to grow professional experience

They listen and try to understand my needs.

Amazing and very helpful at work

All but executives are expendable

Good to work with every day

Policies are mechanical in nature

Review from Customer Support Dept

There is Communication and teamwork

What does the leadership team need to get better at?

Understanding what made UPS great prior to their arrival - emphasizing customer service and a healthy and happy workforce.

COMMUNICATION! I’ve never seen an entire team of supervisors with such lack of communication skill

Communication is key to a successful business

Attending work and be more hands on. Must know who to do the work so they can teach others

Communication and organization there’s none most of the ti

Communication with and employees daily

The supervisor needs more life experience when dealing with humans with children

Review from Sales Dept

Understamding that the only thing that makes us better than the rest is service and they make it more difficult than it has to be on drivers to provide the aervice were known for

Comunication with all employees not just a few

Respecting people, developing strategy, being committed to employees.

Professionalism should be priority at a multi billion dollar company

Answers to problems and issues

Employee care and being approachable with an issue

Communication, honesty and listening to their people. Having been a part of the "back to office" committee, which was dissolved abruptly when the mandate was enforced, it was very clear none of the executive team cared about the associates and their needs. Meetings are still virtual from cubes.

Review from Marketing Dept

Treating employees with respect understanding with medical not change hrs of work 1 day in advance not talk down to people not threaten people

Review from Customer Success Dept

Be human and treat the person working under you with Equality.

Review from Customer Success Dept

Just about everything from learning how to be respectful to being organized

Service Communication Transparency Working together

Review from Operations Dept

They need better communication between departments.

Realist job performance expectations, not pushing poeople to breaking point woking unsafe

BOTTOM
25%

Leadership Scores are rated in the Bottom 25% of similar size companies on Comparably

Rated UPS Leadership the Highest

  • Department - Business Development
    +20%
  • Department - Finance
    +15%
  • Tenure - 5 to 10 Years
    +14%

Rated UPS Leadership the Lowest

  • Gender - Non-Binary
    -25%
  • Tenure - Over 10 Years
    -17%
  • Department - Legal
    -13%
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