Vertafore – They say all the right things, but actions speak louder than words. Pay attention to what's actually happening, not what's being said. | Comparably

Vertafore – They say all the right things, but actions speak louder than words. Pay attention to what's actually happening, not what's being said.

Vertafore Claimed Company
Vertafore is a leading technology company, dedicated to building software to modernize the insurance industry. Our purpose is to simplify and automate the insurance life cycle so that our customers can focus on what matters most. Our vision is insurance distribution that’s simpler, smarter, and more human. read more
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EMPLOYEE
PARTICIPANTS
1177
TOTAL
RATINGS
34715

They say all the right things, but actions speak louder than words. Pay attention to what's actually happening, not what's being said.

What does the leadership team need to get better at?

Don't lie about a "new normal" and "flexible first". Actions speak louder than words

What's going wrong and how can it be improved?

Too much misalignment between departments. Management making decisions without taking labor into consideration. All this leads to bad interactions with customers, which creates stress in work environment.

What do your coworkers need to improve and how could you work together better?

Learn to think for themselves, instead of deferring constantly and looking to others for answers. Stand up for themselves and not let customers and management push them around.

What needs to change to make the company culture better?

The company creates surveys that give them the answers they want to hear, and they don't learn the true feelings of the employees. Figure out what the employees actually care about and double down on that.

Why do you feel undervalued and what would make you feel better about your compensation?

Management has acknowledged pay isn't the best, and yet they try to spin it like it's a good thing for the employees. Management is greedy and does a poor job placating the people actually doing the work.

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What does the leadership team need to get better at?

setting goals - communicating

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