It has been a positive one.
What makes you most happy at work?
Helping customers and ensuring the customer journey is a positive one.
What do you like best about the leadership team?
The amount of women at the C Level and in leadership roles
What are some of the best things about your team?
Very laid back and have a desire to make things better and learn.
What is most positive about the culture and environment at your company?
Very inclusive and a focus on DEI. Very good with career growth and progression.
Why do you feel undervalued and what would make you feel better about your compensation?
Pay is low compared to industry standards, annual performance increases are small and take forever to get (April), and I would like to not be a part of United Healthcare based on research of how they deny claims and treat their customers.
Why do you feel undervalued and what would make you feel better about your compensation?
I'd like to see better benefits around mental health such as 0 copay for mental health visits through apps like Talkspace. I think the compensation could be a tad higher given the cost of living and inflation that we are in right now.
What's going wrong and how can it be improved?
I don't have the tools to do my job efficiently and effectively. Salesforce is horrible for my position. The customers complain about it, it's a mess, and no one seems to care. I'd like more up to date tools. PowerBI can pull data from several platforms and make a nice overall picture.
Other Employee Reviews for Vertafore
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