Amazon Angeforderte Firma
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There is too much pressure and expectations are unrealistic. Too much micro managing.
Was ist das Beste an Ihrem Vergütungspaket?
Heath, Dental and Vision Insurance is great and probably the only thing keeping me at the job.
Was braucht das Führungsteam, um besser zu werden?
Understanding the struggles customer service agents face each day and do away with the unrealistic expectations.
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
Too much of the customer service is outsourced to other countries where the agents can barely speak English. Customers get frustrated and angry.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
Associates are ranked based on responses from customer surveys. These surveys are unrealistic as many times due to policy the customers issue cannot be resolved and as a result the associate gets negative responses which effects their job and pay.
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