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ContactPoint360 Angeforderte Firma
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. Weiterlesen
Pay is okay Benefits are bad Other departments arent as enthusiastic No promotion ladder No incentives
Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen
It was good solid 2 years and ai have lesrned alot. It is good experience but I,dont think a 3rd yesr would be beneficial
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
The fact that you try but execute poorly
Was macht Sie bei der Arbeit am glücklichsten?
Getting tasks done and project planning
Was sind einige der besten Dinge an Ihrem Team?
Training team is all good
Was macht Sie bei der Arbeit am glücklichsten?
Training my trainers to be effective at their jobs
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Benefits needs to be more.
Was gefällt dir am besten am Führungsteam?
I love that my manager is personally involved in my growth
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
Training team cebu helps each orher with a positive environment. I cant say the same for the other departments
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
Agents need to be profiled better. Attitude problems ahould have more severe consequences. It takes a yeat of observation to really remove them
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Tasks are given which is good however there is no proper channeling of feedbCk and because there is no score card there is no proper evaluation. It is based solely on how you can please the upper management.
Was gefällt dir am besten am Führungsteam?
Managerial level is good. Supervisorial level is good Senior Managers tend to build empires and play eith favorites. No score card for operations and QA Ownership is unclear
Other Employee Reviews for ContactPoint360
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