ContactPoint360 Engineering Department Employee Reviews | Comparably
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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents. At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued. We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
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EMPLOYEE
PARTICIPANTS
991
TOTAL
RATINGS
28665

ContactPoint360 Engineering Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

"The Support and Encouragement They Provide to Learn New Things"

Review from Engineering Dept

Open communication between team members

Review from Engineering Dept

Being proactive and helpful to all challenges the team may face , also think of ways that helps the team run smoothly

Review from Engineering Dept

They are Approachable and supportive

Review from Engineering Dept

I don't have answer for this question

Review from Engineering Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of ContactPoint360 yet.
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What is the best part about your compensation package?

Compensation Reviews

Package includes salary ang night diff. Benefits still needs improvements

Review from Engineering Dept

the pantry vouchers, though they could be better

Review from Engineering Dept

HMO package that can be used

Review from Engineering Dept

Competitive basic salary but lacks allowances and incentives

Review from Engineering Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I feel undervalued because my work has increased a lot due to the new sites that has been opened recently and the amount of agents and new campaigns in those sites. For that reason I requested an increase in my wage, which was totally refused without taking into consideration a small percentage.

Review from Engineering Dept

improve the conditions of the position and generate a higher salary comp nswcion

Review from Engineering Dept

What are some of the best things about your team?

Team Reviews

Team work, continuos improvement,and working based on goals

Review from Engineering Dept

I have a friendly and cooperative relationship with them

Review from Engineering Dept

Being Vocal to small things

Review from Engineering Dept

They perform very well at work and are very friendly

Review from Engineering Dept

"The Support and Encouragement They Provide to Learn New Things and the Way of Guiding"

Review from Engineering Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of ContactPoint360 yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

The most positive thing is that we have it is professional growth

Review from Engineering Dept

open door policy, staff members are approachable

Review from Engineering Dept

Being helpful to concerns of the people

Review from Engineering Dept

They are Approachable and supportive

Review from Engineering Dept

One of the most positive aspects of the culture and environment at our company is the strong sense of support and encouragement for personal and professional growth. Our company fosters an environment where employees feel empowered to learn new things, take on challenges, and pursue their career.

Review from Engineering Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of ContactPoint360 yet.
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What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of ContactPoint360 yet.
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What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of ContactPoint360 yet.
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What makes you most happy at work?

Outlook Reviews

What makes me happy is that I can delivery and meet other areas requirements

Review from Engineering Dept

be an agent of change, team work

Review from Engineering Dept

Being able to finish all the workload ahead of time

Review from Engineering Dept

The healthy working environment and positive coworkers

Review from Engineering Dept

Contributing to meaningful projects and seeing the impact of my efforts brings me the most happiness at work.

Review from Engineering Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of ContactPoint360 yet.
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What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of ContactPoint360 yet.
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What would you most like to see improved at your company?

Outlook Reviews

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