ContactPoint360 IT Department Employee Reviews | Comparably
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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents. At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued. We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
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EMPLOYEE
PARTICIPANTS
991
TOTAL
RATINGS
28665

ContactPoint360 IT Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

It is a great team of people

Review from IT Dept

Leadership team its really supportive in work leval

Review from IT Dept

clear plan about how to achieve the goals

Review from IT Dept

I appreciate that the leadership team is open to feedback and works to create an environment where everyone is valued and respected. They are always willing to listen to new ideas and are proactive in making changes to better the workplace.

Review from IT Dept

Teamwork in Workplace is best

Review from IT Dept

What does the leadership team need to get better at?

Leadership Reviews

Communication, Team Building, Bonding, Collaboration

Review from IT Dept

What is the best part about your compensation package?

Compensation Reviews

Health Insurance, Paid time off, Flexible working hours.

Review from IT Dept

yeah literally good our compensation

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good, fair, and cover my all

Review from IT Dept

z z z z z

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paid holidays and time off (leave)

Review from IT Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I feel undervalued because. To make me feel better about my compensation, Recognation for the work I do and have my contributions rewarded with a higher salary that reflects my value. Additionally, I would like to have the opportunity to salary increase and benefits.

Review from IT Dept

Please do a proper annual salary increase. I've been here more than 2 years but no sign of progress.

Review from IT Dept

sadly no pay increase when it was promised during interview

Review from IT Dept

No annual employee evaluation and no annual increase. Compensation is lower than the industry standard.

Review from IT Dept

No structure on how compensation is valued.

Review from IT Dept

What are some of the best things about your team?

Team Reviews

Trust is a key component of any successful team.

Review from IT Dept

our team more supportive in critical situation also

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hard worker, smart and have a good knowledge

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Teamwork , Initiative , Skills

Review from IT Dept

they are easy to work with

Review from IT Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of ContactPoint360 yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

Teamwork, communication and interaction among coworkers.

Review from IT Dept

All are like a friendly manner

Review from IT Dept

motivated employees, comfort work environment and the cheers up from the management for all employees.

Review from IT Dept

The most positive aspect of the culture and environment at this company is the sense of collaboration. Everyone works together to achieve common goals, while still respecting individual strengths and ideas.

Review from IT Dept

Fun, challenging, Friendly, Supportive, Collaborative

Review from IT Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of ContactPoint360 yet.
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What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of ContactPoint360 yet.
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What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of ContactPoint360 yet.
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What makes you most happy at work?

Outlook Reviews

Fair compensation and friendly employees.

Review from IT Dept

At the time of positive feedback of our work

Review from IT Dept

every day there is something new to learn, meet my coworkers and do my best is achieving all the company goals

Review from IT Dept

Working with a group of individuals who collaborate well, support one another, and achieve common goals can create a positive and fulfilling work environment.

Review from IT Dept

My co workmates and leader

Review from IT Dept

What's going wrong and how can it be improved?

Outlook Reviews

giving employees space and privacy to do their work, making the office more comfortable, and improving communication.

Review from IT Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of ContactPoint360 yet.
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What would you most like to see improved at your company?

Outlook Reviews

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