ContactPoint360 Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Will comment once there will be improvement especially on the pay
Review from Customer Success Dept
What do you like best about the leadership team?
Leadership those who understand the worthy of the co-team and co-employee.
Review from Customer Success Dept
they communicate with their agents and understand
Review from Customer Success Dept
I like everything about them.
Review from Customer Success Dept
Listening the Concern of the employee , Provide good connection as a co- worker and also Teach us how to manage and lead for the future
Review from Customer Success Dept
I like how they are approachable
Review from Customer Success Dept
What does the leadership team need to get better at?
I advise them to conduct themselves with consideration, patience, and professionalism and to avoid coming across as overly arrogant or superior.
Review from Customer Success Dept
Be fair and avoid favoritism
Review from Customer Success Dept
What is the best part about your compensation package?
The best part is I have compensated fairly, due to my past work experience
Review from Customer Success Dept
None/ I suggest for annual increase
Review from Customer Success Dept
the salary i have now
Review from Customer Success Dept
I like everything about them.
Review from Customer Success Dept
Should be approve in allowances and incentives
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Higher ups doesn't hear me. They need to do better
Review from Customer Success Dept
In order for the agent stay longer I, could suggest that the company should give an agent a raise base on their tenurity, and performance metrics this is due to inflation that the country is experiencing now a days in this way, agent will venture to other company to keep up with the inflation.
Review from Customer Success Dept
It would be awesome if dependents are already included in the HMO, plus higher coverage.
Review from Customer Success Dept
Salary is not competitive compared to other centers.
Review from Customer Success Dept
The pay is a bit less in our team but we can work on that. It would make me feel better if we get paid fairly but it's okay.
Review from Customer Success Dept
What are some of the best things about your team?
I don't know for now
Review from Customer Success Dept
I love on how they are accommodating towards one another
Review from Customer Success Dept
Nothing due to randomly assigned , weekly or monthly reassign
Review from Customer Success Dept
we are teamwork as a team
Review from Customer Success Dept
I like everything about them.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Avoid bullying and letting a teammate feel that he/she is different
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
The times I have being talked towards my team and TL they are so positive to look forward to.
Review from Customer Success Dept
their positive minds and understanding for each other
Review from Customer Success Dept
I like everything about them.
Review from Customer Success Dept
The job is perfect its just the teammate who makes me uncomfortable
Review from Customer Success Dept
Getting more close friends from the time I'm being hired
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Makes me happy is goin to work to assist dashers with all my best
Review from Customer Success Dept
Lunch time and payday / Avail time
Review from Customer Success Dept
the salary and rest day
Review from Customer Success Dept
I like everything about it.
Review from Customer Success Dept
If allowances and incentives will be approve that would be much better
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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