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ContactPoint360 Angeforderte Firma
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. Weiterlesen
It's not been a great experience since none of us have seen any payment increase or any incentives at all. Terrible experience.
Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen
The company and my current campaign does not provide valuable experience for me to grow. Our job is not sincerely appreciated. We get no incentives, and that´s terrible since we are running the campaign´s performance by managing agents. we are always threath about us losing our jobs. Overall, B
Was gefällt dir am besten am Führungsteam?
What I like best is the communication
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
Working from home is the best part
Was braucht das Führungsteam, um besser zu werden?
almost all areas need to be improved.
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
Some coworkers are not professional and rude sometimes.
Was braucht das Führungsteam, um besser zu werden?
Care more about employees, create incentives for supervisors, increase pay
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
We need a raise, more perks, more benefits, more incentives.
Was läuft falsch und wie kann es verbessert werden?
Pay is too low. You can improve it by providing incentives for supervisors.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
There is no company culture at CP-360. In my campaign, they dont care about enhancing this aspects.
Was sind einige der besten Dinge an Ihrem Team?
There is communication, but some members do not show respect and do not like to work as a team
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
There are no incentives for supervisors, but others get that opportunity, that´s not equal and fair. They make us feel we should be grateful for the little incentive the provide once every 3/4 months. It´s
Was läuft falsch und wie kann es verbessert werden?
A better company culture needs to be implemented. However, no one above my position seems to care about those aspects. We should be able to have meetings with all our superiors, discuss about improvements in the campaign, how to get better, etc.
Other Employee Reviews for ContactPoint360
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