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ContactPoint360 Angeforderte Firma
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. Weiterlesen
It has been good enough
Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen
It was very pleasant on the begining because the company showed that care about agents, but now it seems it is only a business and agents are less important. The salaries are too low knowing that an agent can make the same salary as a supervisor or trainer on other BPO´s and more
Was braucht das Führungsteam, um besser zu werden?
Communication and salaries. They are not competitive
Was gefällt dir am besten am Führungsteam?
I have not visibility about the leadership team
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
When there are activities and food is shared
Was macht Sie bei der Arbeit am glücklichsten?
Lunch is the best moment of the day
Was sind einige der besten Dinge an Ihrem Team?
Comunication and mutual assistance during work and after hours
Was sind einige der besten Dinge an Ihrem Team?
Team-work and willingness to help
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
They try to keep people committed on their work places
Was läuft falsch und wie kann es verbessert werden?
No follow up by the managers and coordinator regards myself, few incentives and salaries are not competitive.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Better salaries, work from home and bonuses. This is based on the competition and also the workload we have.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
I think that there are many things happening on my leadership that might be our concern but we do not have visibility.
Other Employee Reviews for ContactPoint360
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