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ContactPoint360 Angeforderte Firma
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. Weiterlesen
Focus on those skills and strengths that you possess and that you have identified as being important to your field.
Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen
Quiet fun and challenging since this is my first bpo experience
Was gefällt dir am besten am Führungsteam?
Builds mutual trust and friendship among people
Was sind einige der besten Dinge an Ihrem Team?
Offer each other support and good leadership.
Was gefällt dir am besten am Führungsteam?
Encouraging the agents and showing camarederie
Was macht Sie bei der Arbeit am glücklichsten?
Friends and benefits of the company.
Was macht Sie bei der Arbeit am glücklichsten?
salary and friends at the productions
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
Cooperation and camaraderie needs to apply at the production
Was ist das Beste an Ihrem Vergütungspaket?
benefits and insurance incase of emergencies we were able to used it
Was ist das Beste an Ihrem Vergütungspaket?
It's not usually chat support offers big pay and were all lucky to have it here in our company.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
prioritizes the well-being of employees, offers support at all levels within the organization, and has policies in place that encourage respect, trust, empathy, and support.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
Company needs to increase salary specially tenured agents. Ratings of incentives will not just matter if you hit all the metrics , it should be be fair, Like for example if the agents hot the Qa metrics she/ he has a previledge to get some incentives
Other Employee Reviews for ContactPoint360
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