ContactPoint360 – This is my first experience in BPO but the nature of work is similar to my previous company. Dealing with client's request is not new to me and I provide them with all their requests that exceeds their expectation. Giving them their satisfaction to its peak is what keeps me thriving to be better. | Comparably

ContactPoint360 – This is my first experience in BPO but the nature of work is similar to my previous company. Dealing with client's request is not new to me and I provide them with all their requests that exceeds their expectation. Giving them their satisfaction to its peak is what keeps me thriving to be better.

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ContactPoint360 Empresa Reclamada
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents. At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued. We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. leer más
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This is my first experience in BPO but the nature of work is similar to my previous company. Dealing with client's request is not new to me and I provide them with all their requests that exceeds their expectation. Giving them their satisfaction to its peak is what keeps me thriving to be better.

¿Qué es lo que más te gusta de tu equipo directivo?

slightly Pro -active in terms of client related issues.

Revisión
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

Pro-employee privilege and people engagement.

Revisión
¿Qué es lo que te hace más feliz en el trabajo?

Co-workmates and client engagement (daily)

Revisión
¿Qué es lo mejor de tu paquéte de compensación?

Package includes salary ang night diff. Benefits still needs improvements

Revisión
¿Qué son algunas de las mejores cosas de tu equipo?

They listen to feedbacks and share their opinions for the betterment of the company, may it be bad or good.

Revisión

Other Employee Reviews for ContactPoint360

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Brevemente describa su total experiencia en el trabajo

Within my own department it is a great place to be

Revisión Review del Departamento de HR · Publicado hace 3 años
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