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ContactPoint360 Empresa Reclamada
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. leer más
Being with CP360 is like a roller coaster ride. Sometimes I get excited and challenged, and there are times I get anhedonia. The company itself has great talents, and it's sad to see these talents wasted all because the company doesn't give enough value.
¿Qué son algunas de las mejores cosas de tu equipo?
My teammates are helpful and arent selfish
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¿Qué es lo que más te gusta de tu equipo directivo?
The leadership team is a work in progress.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The people. Everyone tries to uplift each other.
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¿Qué son algunas de las mejores cosas de tu equipo?
My teammates are hardworking and can be relied on.
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¿Qué es lo que más te gusta de tu equipo directivo?
I like how our manager looks after the well-being of the team.
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¿Qué va mal y cómo puede mejorarse?
There are no incentives and allowances for agents. The facilities are not satisfactory. It would be nice to have an area to rest.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
As an agent, it would be nice to have an incentive to keep up the team morale. As a middle employee, it would make me feel better if my salary is in line with my teammates. We are all doing the same job, same level of stress. It feels unfair that the others are compensated higher.
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