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ContactPoint360 Empresa Reclamada
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. leer más
I have been here for a few months and it is unlike other BPOs in the city.
Brevemente describa su total experiencia en el trabajo
Overall, I can say working here is OK. Not excellent but not terrible, just OK.
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¿Qué son algunas de las mejores cosas de tu equipo?
Everyone makes an effort to be helpful.
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¿Qué es lo que más te gusta de tu equipo directivo?
They are approachable and make everyone feel included.
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¿Qué es lo mejor de tu paquéte de compensación?
It is higher than industry standard for my role.
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¿Qué es lo mejor de tu paquéte de compensación?
It is fair for what is in my job description.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
We have a varied range of engagement activities that are interesting.
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¿Qué es lo que te hace más feliz en el trabajo?
I like the working environment. I don't feel stressed here and I enjoy my time at the office.
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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
The workforce here is quite young so they don't really know how to dress and act in an office.
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¿Qué necesita mejorar el equipo directivo?
They need to be clear about the company goals so that employees have a better idea of where we are headed.
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¿Qué debe cambiar para mejorar la cultura de la empresa?
There has been a big improvement at the Employee Engagement level and I wish they would keep up with the new changes.
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¿Qué va mal y cómo puede mejorarse?
There is no option for a neutral answer. I am not excited to go to work but I am not dreading it either. I am neutral.
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