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ContactPoint360 Empresa Reclamada
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. leer más
I've been working in the company for a year, in that year I've been able to improve my soft skills and learn more about the BPO industry.
Brevemente describa su total experiencia en el trabajo
I'm so happy to work in CP360, the career opportunities are real, every day is an opportunity to grow. The environment is so cool, everyone is included
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The diversity, the respect for each other
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¿Qué es lo mejor de tu paquéte de compensación?
Home office, days off per overtime
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¿Qué es lo que te hace más feliz en el trabajo?
My Team, my Manager, the environment
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¿Qué son algunas de las mejores cosas de tu equipo?
We are really a Team, we support each other
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¿Qué es lo que más te gusta de tu equipo directivo?
They care about the Team, they see us as persons
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¿Qué es lo que te hace más feliz en el trabajo?
my work team, the work environment, my daily tasks, etc
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Diversity, inclusion, the youthful atmosphere, the hierarchies do not feel so marked
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¿Qué son algunas de las mejores cosas de tu equipo?
The partnership, we are all moving towards the same goal, we all support each other
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¿Qué es lo que más te gusta de tu equipo directivo?
How they care about us as persons, the flexibility and the willingness to talk and listen
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Because I got the change to compare my position with other companies and I realized that my salary is below than those. I would feel better about my compensation with a salary increase and/or other benefits that would make the difference in the labor market
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