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ContactPoint360 Empresa Reclamada
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. leer más
As long as is growing the company is getting a lot more exigent and there is no time for the transition, you just have to do it better and better most of the time without any mentor or help, you can manage most of the time but it gets stressful
Brevemente describa su total experiencia en el trabajo
I've learned too much but it has not been worth it taking in consideration all the burn out we get
Revisión
¿Qué va mal y cómo puede mejorarse?
Maybe rotation to work from home sometimes
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¿Qué es lo mejor de tu paquéte de compensación?
Commissions are one time and easy to achieve
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¿Qué necesita mejorar el equipo directivo?
Engagement with their employees at work
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¿Qué es lo que más te gusta de tu equipo directivo?
They have a lot of experience and practice on the industry
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¿Qué debe cambiar para mejorar la cultura de la empresa?
They need to stop the interest conflicts in the management department
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
There is no judgement about your practices and respect is a must
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¿Qué va mal y cómo puede mejorarse?
How they pay extra time and holidays, because, they don't do it
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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
They need to be professional and less emotional, sometimes they act like little kids
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
A salary increase would be nice or at least a reduction in the admin tasks that are more and more every day
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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
I think they need to be more participate and start thinking on the team in general instead of only thinking on their team
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Other Employee Reviews for ContactPoint360
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