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ContactPoint360 Empresa Reclamada
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. leer más
I HAVE HAD A WONDERFUL EXPERIENCE SINCE I STARTED TRAINING. MY TRAINER BELIEVED IN ME AND SAW POTENTIAL AND GAVE ME THE PUSH I NEEDED. 3 DAYS INTO NESTING I WAS PROMOTED TO TAKING ESCALATION CALLS, THEN 1 MONTH 1/2 LATER I WAS PROMOTED TO TL. I HAVE GROWN ALOT AND LEARNED AND SEE A CHANGE IN MYSELF
¿Qué es lo que más te gusta de tu equipo directivo?
THAT THEY ARE HERE FOR SUPPORT
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
MAMAGEMENT-THEY TALK TO YOU WITH A DIFFERENT PERSPECTIVEAND MAKES YOU CHANGE YOUR WAY OF THINKING
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¿Qué son algunas de las mejores cosas de tu equipo?
MY TEAM IMPLEMENTS FEEDBACK WELL AND IN TURN HELPS WITH IMPROVEMENT. MY TEAM IS COMPETITIVE ND STRIVE TO DO THEIR BEST.
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¿Qué es lo que te hace más feliz en el trabajo?
KNOWING THAT I HAVE COMPLETED MY WORK FOR THE DAY AND HAVE HANDLED MORE THAN I USUALLY DO ON A DAILY BASIS. HELPING MY TEAM AND AGENTS AROUND ME TO BETTER ASSIST THEIR CUSTOMERS
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
BECAUSE I FEEL LIKE I GO ABOVE AND BEYOND TO GET MY WORK DONE AND ENSURE I AM NOT BEING CALLED OUT, I CALL OUT, AND AM NEVER ABSENT, I MANAGE MY TIME VERY WELL AND ENSURE MY AGENTS ARE PROGRESSING EACH WEEK. I FEEL LIKE I SHOULD BE COMPENSATED MORE, I FEEL LIKE I HAVE PROVEN MYSELF, MY WORK SHOWS
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