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ContactPoint360 Empresa Reclamada
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. leer más
It was pretty good experience since they were very professional yet very approachable and fun to work with
Brevemente describa su total experiencia en el trabajo
TEAM LEAD MARIJOPY INOC is the only person who is giving me a hard time in staying in this company in our account DOORDASH, she kept looking down and making fun with agents especially being nosy!! she also kept on going outside even on here log in time. she arrives late and will go out after 15-30 m
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
They are very friendly and very easy to work with.
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¿Qué es lo que más te gusta de tu equipo directivo?
They are really approachable and professional and very dedicated on their job.
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¿Qué es lo mejor de tu paquéte de compensación?
I think it is fairly understandable since I no to little experience.
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¿Qué son algunas de las mejores cosas de tu equipo?
They are professional, approachable, dedicated and they have the willingness to help other people.
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¿Qué es lo que te hace más feliz en el trabajo?
Being with my colleagues to be able to work with them is a blessing.
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¿Qué es lo que te hace más feliz en el trabajo?
becasue of shantal my co worker and myt team lead REBOY OYAO who are very considerate person and will not look down on you
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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
make sure to work on their respoective statyions and not use the stations of others since we are already being designated to correspoding stations
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¿Qué debe cambiar para mejorar la cultura de la empresa?
EVICT TEAM LEAD MARIHOY INOC BECASUE WHEN SHE DO COACHING OR IF NOT COACHING JUST RANDOM DAYS, SHE INTERFERE THE PERSONAL LIVES OF OTHER PEOOPLE AND LOOKING DOWN AT WHAT THE AGENT IS WEARING
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¿Qué es lo que más te gusta de tu equipo directivo?
none at all since our team leaders do not encourage us to be a better person but rather they try to put us done by reprting us right away without prio investigation and provided false informatiin on the report especially to thiteam lead MARIJOY INOC
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
there should be even at least allowance even how small it is and also a incentive for NO ABSENT OR LATE in the ATTENDASNCE. since there are a lotr of agents who are calling in for absences and lates but there are also agents we made sure that they are punctual in arriving in the office and incur a
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