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ContactPoint360 Empresa Reclamada
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. leer más
all good and im having the best time of my life working in here.
Brevemente describa su total experiencia en el trabajo
it was good at first but it gets worser.
Revisión
¿Qué es lo que más te gusta de tu equipo directivo?
They encourage their employees to do better everyday.
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¿Qué son algunas de las mejores cosas de tu equipo?
They are great and awewome
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¿Qué son algunas de las mejores cosas de tu equipo?
Nice and fun. We always interact with each other
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The people are nice here
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
i'm not quite sure with my take on this
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¿Qué es lo que te hace más feliz en el trabajo?
My teammates, my supervisor, and being able to be better at each day
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¿Qué necesita mejorar el equipo directivo?
They should have an alternative solutions or better plan in order for the account to grow. not just blaming the agents
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¿Qué va mal y cómo puede mejorarse?
They should not condemn any hearsay since it will affect the mental health of others. they should act professional;. even people who have a higher post became toxic because of accusations.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Since I do have 1 year and 5 months of experience plus a 6 months of being a Quality Analyst. I do believe that I deserve a balance compensation and hopefully we have other benefits like allowance, incentives.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Compensation is not fair at all when it comes to experiences; some of them are higher and some of them are lower. Even if the other person has much better experience but is offered less compensation, Others who have less experience tend to offer higher compensation.
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