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ContactPoint360 Empresa Reclamada
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. leer más
My overall experience with the company through the last 8 months working there has been quite nice.
¿Qué son algunas de las mejores cosas de tu equipo?
Sociable, kind, and willing to help.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Salary increase and more benefits as an agent.
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¿Qué es lo que te hace más feliz en el trabajo?
My salary and the people I've built relationships with.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
It has policies in place that encourage respect, trust, empathy, and support.
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¿Qué es lo que más te gusta de tu equipo directivo?
The leadership of Contact Point 360 impressed me in a lot of ways. Excellent customer service is one of them. Additionally, the CP 360 contact centers have cutting-edge technology, a strong infrastructure, skilled employees, and a positive work environment.
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