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ContactPoint360 Empresa Reclamada
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. leer más
Got better work-life balance. But career growth slowed down. No pay raise. Hoped a lot for Jan appraisal but they cancelled.
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Less bothering. WFH. Flexible timings. Good people
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¿Qué son algunas de las mejores cosas de tu equipo?
collaborative, respectful, open minded and understanding
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¿Qué es lo que te hace más feliz en el trabajo?
Challenges. Flexibility to work late night as it is WFH
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
low pay as per market standards + tiny medical coverage and no other benefits. WFH is only good thing infact best
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¿Qué necesita mejorar el equipo directivo?
Employee's biggest motivation is pay raise. that's missing. team functioning is hampered due to loss of telents. Management seems very unwise with talent retention strategy. From 6 months to now 1 yr appraisal cycle. 5% pay raise is actually a loss compared with inflation. And company has 5% max
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