
My lunchtime and last five minutes before the end of my shift.
We all work extremely hard. Negatively we are not all seen for our achievements.
We are all underdogs and I know what they are going through as it applies to me too.
Take our recommendations as we are doing the job, not them. They expect us to solve the customers problems even though the resources & permissions are inadequate. We are limited in lot of aspects. There are gaps on some processes which we cannot solve. Promotion as we all work extremely hard.
The agents who do the same job I do in the US & UK receive way more than double of what I earn. Pay more taxes and benefits are deducted from this as well. I will feel better if my salary is equalled to those of the US & UK as then only would I be able to purchase a home which is unattainable now