Amazon Compagnie réclamée
Amazon.com is an international e-commerce website for consumers, sellers, and content creators. Lire la suite
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There is too much pressure and expectations are unrealistic. Too much micro managing.
Quelle est la meilleure partie de votre programme de rémunération?
Heath, Dental and Vision Insurance is great and probably the only thing keeping me at the job.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Understanding the struggles customer service agents face each day and do away with the unrealistic expectations.
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
Too much of the customer service is outsourced to other countries where the agents can barely speak English. Customers get frustrated and angry.
Que faut-il changer pour améliorer la culture de l’entreprise?
Associates are ranked based on responses from customer surveys. These surveys are unrealistic as many times due to policy the customers issue cannot be resolved and as a result the associate gets negative responses which effects their job and pay.
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