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ContactPoint360 Compagnie réclamée
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. Lire la suite
While cp360 is an up and coming BPO, I can't help to compare my experience with bigger and more established BPO brands we have in the field. it's a 5/10 overall.
Décrivez brièvement votre expérience globale dans votre entreprise.
CP360 is a fairly average mid-size BPO company. With growth and getting new portfolio in mind, the executive team does it well. Better benefits overall can be better though.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Work to compensation ratio is way off
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
WFH setup is nice and we appreciate it
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Innovative and forward thinking in terms of org growth
Quelles sont les meilleures choses à propos de votre équipe?
My team members is composed of highly skilled individuals
Qu’est-ce qui vous rend le plus heureux au travail?
None. Only have to work to pay the bills. lol
Qu’est-ce qui vous rend le plus heureux au travail?
Being able to pay my bills on time with no payout delay is nice.
Que faut-il changer pour améliorer la culture de l’entreprise?
Geo leadership needs to step up and be more competent with basic task/s they have on their plate.
Quelles sont les meilleures choses à propos de votre équipe?
I've known my team for a long time even before working here so i have a strong bond with them
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Company perks and benefits can be better overall and can learn from how bigger BPO companies operate from a RnR standpoint
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
What I like best about the leadership team is their openness and transparency. They always communicate clearly and honestly with us, and they welcome feedback and suggestions. They also show genuine care and respect for their employees, and they inspire us to do our best.
Other Employee Reviews for ContactPoint360
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