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ContactPoint360 Compagnie réclamée
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. Lire la suite
It's not been a great experience since none of us have seen any payment increase or any incentives at all. Terrible experience.
Décrivez brièvement votre expérience globale dans votre entreprise.
The company and my current campaign does not provide valuable experience for me to grow. Our job is not sincerely appreciated. We get no incentives, and that´s terrible since we are running the campaign´s performance by managing agents. we are always threath about us losing our jobs. Overall, B
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
What I like best is the communication
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Working from home is the best part
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
almost all areas need to be improved.
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
Some coworkers are not professional and rude sometimes.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Care more about employees, create incentives for supervisors, increase pay
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
We need a raise, more perks, more benefits, more incentives.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Pay is too low. You can improve it by providing incentives for supervisors.
Que faut-il changer pour améliorer la culture de l’entreprise?
There is no company culture at CP-360. In my campaign, they dont care about enhancing this aspects.
Quelles sont les meilleures choses à propos de votre équipe?
There is communication, but some members do not show respect and do not like to work as a team
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
There are no incentives for supervisors, but others get that opportunity, that´s not equal and fair. They make us feel we should be grateful for the little incentive the provide once every 3/4 months. It´s
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
A better company culture needs to be implemented. However, no one above my position seems to care about those aspects. We should be able to have meetings with all our superiors, discuss about improvements in the campaign, how to get better, etc.
Other Employee Reviews for ContactPoint360
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