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ContactPoint360 Compagnie réclamée
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. Lire la suite
Being with CP360 is like a roller coaster ride. Sometimes I get excited and challenged, and there are times I get anhedonia. The company itself has great talents, and it's sad to see these talents wasted all because the company doesn't give enough value.
Quelles sont les meilleures choses à propos de votre équipe?
My teammates are helpful and arent selfish
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
The leadership team is a work in progress.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The people. Everyone tries to uplift each other.
Quelles sont les meilleures choses à propos de votre équipe?
My teammates are hardworking and can be relied on.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
I like how our manager looks after the well-being of the team.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
There are no incentives and allowances for agents. The facilities are not satisfactory. It would be nice to have an area to rest.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
As an agent, it would be nice to have an incentive to keep up the team morale. As a middle employee, it would make me feel better if my salary is in line with my teammates. We are all doing the same job, same level of stress. It feels unfair that the others are compensated higher.
Other Employee Reviews for ContactPoint360
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