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ContactPoint360 Compagnie réclamée
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. Lire la suite
I have been here for a few months and it is unlike other BPOs in the city.
Décrivez brièvement votre expérience globale dans votre entreprise.
Overall, I can say working here is OK. Not excellent but not terrible, just OK.
Quelles sont les meilleures choses à propos de votre équipe?
Everyone makes an effort to be helpful.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They are approachable and make everyone feel included.
Quelle est la meilleure partie de votre programme de rémunération?
It is higher than industry standard for my role.
Quelle est la meilleure partie de votre programme de rémunération?
It is fair for what is in my job description.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
We have a varied range of engagement activities that are interesting.
Qu’est-ce qui vous rend le plus heureux au travail?
I like the working environment. I don't feel stressed here and I enjoy my time at the office.
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
The workforce here is quite young so they don't really know how to dress and act in an office.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
They need to be clear about the company goals so that employees have a better idea of where we are headed.
Que faut-il changer pour améliorer la culture de l’entreprise?
There has been a big improvement at the Employee Engagement level and I wish they would keep up with the new changes.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
There is no option for a neutral answer. I am not excited to go to work but I am not dreading it either. I am neutral.
Other Employee Reviews for ContactPoint360
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